What are the check-in and check-out times at Moon Palace Cancun?
Check-in is at 15:00 and check-out is at 12:00.
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Moon Palace Cancun, Alfredo V. Bonfil
277US$
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Key details
About the Hotel
Carretera Cancun-Chetumal Km 340,
Alfredo V. Bonfil,
Mexico,
77500,
Quintana Roo
- Near Ventura Park Cancun
Great
8.1
4.8
3.0
Loved by guests
"Swimming pool is nothing short of EPIC consistently seen pool staff cleaning and the water temperature is spot on and maintained regularly."
"Inhouse liquor dispenser, mini bar and wine were all highlights."
"Restaurants and food options were unlimited."
Moon Palace Cancun, a 5-star resort rated 8.1/10 on Booking.com, offers a variety of luxurious amenities including a
Rooms & Amenities
Rooms at Moon Palace Cancun feature direct access to
Dining & Nearby Options
Dining at Moon Palace Cancun includes numerous restaurants serving
Leisure & Entertainment
Leisure activities at the hotel include a golf course designed by
Services & Local Area
Moon Palace Cancun offers
“The array of activities ensures both family and adult needs are addressed with ease, from daytime recreation to exclusive nightlife. I particularly like the family-friendly focus, where dedicated zones keep children entertained for hours. While dining reservations require planning, the quality and variety make it worthwhile, especially the superb buffets.”
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Junior Suite
2 persons
1 King-size bed
Superior Junior Suite Golf Course Kids & Teens
2 persons
38 m²
1 King-size bed
Shower
Coffee machine
room details
Superior Deluxe Ocean View Kids & Teens
2 persons
44 m²
1 King-size bed
Shower
Coffee machine
room details
Superior Deluxe Garden View Kids & Teens
2 persons
44 m²
1 King-size bed and 1 Sofa bed
Shower
Coffee machine
room details
Show all roomsLess
Price and Room Availability
Check availability and prices for your dates now!
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- Non-smoking rooms
- Free Wi-Fi
- Free parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Locker room
- Private beach
- Lift
- Currency exchange
- ATM/Cash machine
- Barber shop
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Diving
- Snorkelling
- Cycling
- Tennis court
- Golf course
- Billiard tables
- Table tennis
- Yoga class
- Sports trainer
- Fishing
Services
- Paid airport shuttle
- Valet parking
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Shops/Commercial services
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
- Picnic area/ Tables
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
Children
- Babysitting/Child services
- Children's buffet
- Board games
- Children's pool
- Children's play area
- Kids club
- Game room
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Aqua park
- Live entertainment
- Night club
- Sun terrace
- Garden area
- Leisure/ TV room
- Spa & wellness centre
- Sauna
- Steam room
- Jacuzzi
- Public Bath
Room features
- Air conditioning
- Mini-bar
- Soundproofed rooms
- Sitting area
- Dressing area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
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Dining Onsite
Moon Palace Cancun offers an enchanting array of dining options, blending local flavors and global cuisines in vibrant settings. From Italian classics to fresh sushi, every meal is a celebration of taste amid stunning surroundings.
Gondola
Italian, International
Ambiance
Sophisticated dining with a touch of Italian charm.
Key Offerings
Indulge in authentic Italian fare for dinner, featuring favorites like handmade pasta and sumptuous sauces, all set in an inviting atmosphere.
Reservation
Recommended
Dinner only, 6 PM - 11 PM.
Momo
Sushi, Asian
Ambiance
Tranquil setting with an Asian-inspired décor.
Key Offerings
A diverse menu with vegetarian, vegan, gluten-free, and dairy-free options, offering a delightful dinner experience of sushi and Asian dishes.
Reservation
Recommended
Dinner only, 6 PM - 11 PM.
Bugambilias
Mexican, International
Ambiance
Brightly decorated with a relaxed and welcoming atmosphere, perfect for any meal.
Key Offerings
Enjoy breakfast, lunch, and dinner with options catering to dietary needs, showcasing traditional Mexican flavors infused with international touches.
Reservation
Not needed
Breakfast, Lunch, Dinner; 7 AM - 11 PM, 6 PM - 11 PM.
Palapa Pier 8
Seafood, International
Ambiance
Casual beachside dining with stunning ocean views.
Key Offerings
Lunch and dinner are served with the freshest seafood, providing a laid-back experience by the water during meal times.
Reservation
Not needed
Lunch, Dinner; 12 PM - 4:30 PM, 6 PM - 11 PM.
Palapa Asadero
International, Grill/BBQ
Ambiance
Open and airy with a focus on grilled flavors.
Key Offerings
Savor a menu filled with grilled delights and barbeque favorites for both lunch and dinner, ideal for casual dining.
Reservation
Not needed
Lunch, Dinner; 11:30 AM - 4:30 PM, 6 PM - 11 PM.
El Manglar
International
Ambiance
An inviting space perfect for family gatherings or intimate meals.
Key Offerings
Offering an inclusive breakfast, lunch, and dinner experience featuring international dishes in a warm environment.
Reservation
Not needed
Breakfast, Lunch, Dinner; 6:30 AM - 11:30 AM, 6 PM - 11 PM.
Carvao
Brazilian
Ambiance
A lively and vibrant dining option perfect for meat lovers.
Key Offerings
Dinner features traditional Brazilian grilled meats served in an engaging style, enhancing the sociable dining experience.
Reservation
Recommended
Dinner only, 6 PM - 11 PM.
Los Caporales
Mexican
Ambiance
Colorful and family-friendly, with a lively atmosphere.
Key Offerings
Breakfast and dinner offer a selection of authentic Mexican dishes accommodating various dietary preferences.
Reservation
Not needed
Breakfast, Dinner; 7 AM - 11 AM, 6 PM - 11 PM.
Palapa Delfines
Grill/BBQ
Ambiance
Casual and relaxed, perfect for beachside enjoyment.
Key Offerings
Lunch and dinner with an emphasis on grilled specialties in a friendly atmosphere, ideal for gathering with friends.
Reservation
Not needed
Lunch, Dinner; 11:30 AM - 4 PM, 6 PM - 11 PM.
Palapa Pelicanos
Pizza, International
Ambiance
Casual dining setting with a bright and cheerful vibe.
Key Offerings
Delight in freshly made pizzas available for lunch and dinner, enjoyed in a comfortable atmosphere.
Reservation
Not needed
Lunch, Dinner; 12:30 PM - 4 PM, 6 PM - 11 PM.
Agra
Indian
Ambiance
Charming and warm, evoking the essence of Indian culture.
Key Offerings
Experience diverse Indian dishes with aromatic spices for dinner in a unique dining environment.
Reservation
Recommended
Dinner only, 6 PM - 11 PM.
Bistro - 24 hours. Coffee
International
Ambiance
Cozy café setting for a casual dining experience.
Key Offerings
Open 24 hours for coffee and light bites, catering to guests around the clock.
Reservation
Not needed
Hours vary.
Pepe's Pizza - Brick oven pizza
Pizza
Ambiance
Relaxed and fun atmosphere with a focus on wood-fired flavors.
Key Offerings
Savor delicious brick oven pizzas offered daily for a delightful lunch and dinner experience.
Reservation
Not needed
Lunch, Dinner; 12:30 PM - 10 PM.
Sweet and Coffee
Ambiance
Inviting café atmosphere open for most of the day.
Key Offerings
A perfect spot for sweet treats and coffee to start the day or to indulge in an evening pick-me-up.
Reservation
Not needed
6 AM - 1 AM.
Riviera Maya
Mexican
Ambiance
Casual and vibrant, echoing the essence of Mexican culture.
Key Offerings
Breakfast, lunch, and dinner featuring a rich variety of Mexican dishes served in a welcoming atmosphere.
Reservation
Not needed
Breakfast, Lunch, Dinner; 7 AM - 11:30 AM, 6 PM - 11 PM.
Trattoria
Italian
Ambiance
A cozy Italian setting perfect for pasta lovers.
Key Offerings
Dinner features classic Italian baked goods and hearty meals inspired by traditional recipes, enjoyed in a warm atmosphere.
Reservation
Recommended
Dinner only; 6 PM - 11 PM.
19th Hole Bar
Ambiance
Casual lounge for cocktails and refreshing drinks.
Key Offerings
A bar setting perfect for morning coffee or evening cocktails, ensuring guests are refreshed throughout the day.
Reservation
Not needed
Breakfast, Cocktail hour; 6 AM - 7 AM, 6 PM - 10 PM.
La Palapa Bar
Ambiance
Outdoor bar with a relaxed atmosphere, great for informal gatherings.
Key Offerings
Cocktail hour offers refreshing drinks in a laid-back setting perfect for relaxing.
Reservation
Not needed
Cocktail hour; 7 AM - 7 PM.
La Burgueria
American
Ambiance
Family-friendly and casual, ideal for burgers and snacks.
Key Offerings
Offering a variety of American-style burgers in a lively atmosphere with something for every palate.
Reservation
Not needed
Hours vary.
Smoked
American
Ambiance
Casual and relaxed environment focused on smoked meats.
Key Offerings
Lunch features classic smoked meats and sides, offering a hearty dining option for guests during the day.
Reservation
Not needed
Lunch only; hours vary.
Location
Carretera Cancun-Chetumal Km 340,
Alfredo V. Bonfil,
Mexico,
77500,
Quintana Roo
Map view
Carretera Cancun-Chetumal Km 340,
Alfredo V. Bonfil,
Mexico,
77500,
Quintana Roo
City landmarks
Landmark
Moon Palace
770 m
Spa Centre
Spa
1.2
km
Landmark
Moon Palace Golf Club
1.2
km
Theme Park
Xoximilco
3.1
km
Theme Park
Ventura Park Cancun
4.3
km
Landmark
Piston Pueblo
3.0
km
Golf Course
Riviera Cancun Golf Resort
2.9
km
Amusement Park
Wet 'n Wild
4.3
km
Golf Course
Cancun Country Club
4.8
km
Golf Course
TPC Cancun Country Club
4.8
km
Nearby
Event hall
Moon Palace Arena
540 m
Restaurants
Momo
1.4
km
Moon Palace Complex Adjacent to lobby
Bugambilias
1.4
km
Carretera Federal 307 Km 340 Moon Palace
Palapa Fragata
1.3
km
Carretera Cancun-Chetumal Km. 340 Moon Palace Golf & Spa Resort
Arrecifes
820 m
Carretera Cancun-Chetumal Km. 36.5 Nizuc - Moon Palace
Explore Alfredo V. Bonfil
Local Highlights
Moon Palace
10 minutes' walk
A lavish resort offering extensive amenities and activities, perfect for relaxation or adventure with family.
Ventura Park Cancun
10 minutes' drive
An amusement park featuring water rides, zip-lining, and arcade games, ideal for families seeking fun and excitement.
Palapa Fragata
16 minutes' walk
A beachside restaurant specializing in fresh seafood and local cuisine, with a relaxed, casual atmosphere.
Momo
17 minutes' walk
A contemporary Asian restaurant offering sushi and teppanyaki, known for its vibrant ambiance and modern decor.
Bugambilias
17 minutes' walk
An upscale dining venue serving authentic Mexican dishes. Reservations recommended for the best dining experience.
Getting around
Reviews and Ratings
Reviews from guests about their experience.
Emma
United Kingdom,
February
2025
8.2/10
I had a wonderful stay at Moon Palace Cancun, where the expansive grounds offered something for everyone. The staff went above and beyond to ensure our comfort, and the variety of restaurants exceeded my expectations. However, it did feel quite large and bustling at times, especially during peak seasons. Additionally, navigating through the three sections of the resort required some planning.
Rooms
8.0
The rooms were mostly modern and clean, though a bit basic compared to some luxury resorts. We appreciated the spacious layout, but could have used more seating options.
Service
9.0
The service was top-notch throughout our stay, with attentive staff in every area. They were responsive to our needs, especially when it came to dining and activities.
Location
7.0
The location was good, as we were close to various amenities and the beach, but the crowds during our stay were overwhelming at times.
Dining
9.0
The dining experience was fantastic with a wide variety of cuisines available. Momo and the breakfast buffet at El Mangalar were standout options for us.
Facilities
8.0
The facilities were impressive, offering multiple pools, sports, and entertainment options to choose from, although some areas could get crowded.
Diane
United Kingdom,
November
2024
9.4/10
Our stay was nothing short of magical! The service we received was extraordinary, particularly from Erick and his team, who went out of their way to accommodate my dietary restrictions. The dining experiences were exceptional at both the Brazilian and Mexican restaurants. However, we did encounter a slight hiccup with customer service when we reported a concern about a housekeeper, which left a bit to be desired. Overall, we left with wonderful memories and can't wait to return!
Rooms
9.0
The room was incredibly spacious and clean, offering a comfortable retreat after our adventures each day.
Service
10.0
The service throughout the resort was outstanding, especially from the dining team who were attentive and dedicated to ensuring my safety with food options.
Location
9.0
The hotel's location was perfect, allowing easy access to local attractions while also providing a relaxing atmosphere away from the hustle.
Dining
10.0
Dining was a highlight for us, especially with the personalized care given to my dietary needs and the delightful meals prepared just for us.
Facilities
9.0
The facilities were fabulous with great pools and entertaining nightly shows that kept us engaged and relaxed.
Outstanding service team
Customer service delay
Stella
United Kingdom,
November
2024
8.4/10
I had a wonderful stay at this resort, where the staff went above and beyond to make our experience memorable. The amenities are fantastic, and the food options are plentiful, especially for those with dietary restrictions. However, the pool area can get quite crowded, making it a bit challenging to find a spot to relax. Overall, it provided excellent value for the price we paid.
Rooms
9.0
The rooms were spacious and well-appointed with a drink dispenser and mixer, making it feel luxurious. The jacuzzi was a delightful touch.
Service
10.0
The service was exceptional, with staff eager to assist us at every turn, from organizing activities to getting us drinks throughout the day.
Location
7.0
The resort is situated a bit further from the main attractions than I anticipated, but it offered a tranquil atmosphere away from the bustling crowds.
Dining
8.0
Dining became one of the highlights of our day, with numerous options that catered to my daughter's gluten-free needs. The attention to detail from the waitstaff was commendable.
Facilities
8.0
The facilities were impressive, particularly the well-maintained pool area. However, due to the large number of guests, finding a place to sit was sometimes difficult.
Exceptional service
Crowded pool area
Cameron
United Kingdom,
November
2024
8.6/10
I had an amazing family vacation at Moon Palace, where the service really stood out as exceptional. Luis at the Sunrise buffet made us feel like royalty, and Faustino was always there to assist us around the vast resort. The location is great, though the dining options could use some enhancement. Our room was beautiful and well-kept, but we did encounter a minor issue with the patio door lock. Overall, it was a wonderful experience with fantastic amenities and a lovely beachfront.
Rooms
8.0
Our room was beautiful, with an amazing oceanfront view and a hammock. It was very clean and comfortable, but could use a little deep cleaning in some areas.
Service
10.0
The service was outstanding! Every staff member we met was incredibly helpful and went above and beyond, especially Luis and Faustino, who truly enhanced our stay.
Location
9.0
The resort is massive, and the location is fantastic, giving you ample space to enjoy the beach and pools.
Dining
7.0
Dining was enjoyable, with plenty of delicious options at the buffet and great poolside food. However, I found room service a bit limited.
Facilities
9.0
The facilities were excellent, with amazing pools and a beautiful beach area that made for a perfect vacation.
Dick
United Kingdom,
September
2024
8.0/10
My stay at the resort was enjoyable overall, with luxurious rooms and a fantastic pool area that was great for family activities. While the beach did not meet my swimming expectations due to murky water, the pools made up for it. The dining experience was generally excellent with a variety of options, despite a few minor hiccups with the service trying to push additional offers. The location is convenient, just a short drive from the airport, but the beach area could use some improvements.
Rooms
9.0
The rooms were luxurious, spacious, and very comfortable with soft beds. They were cleaned daily, adding to the overall pleasant experience.
Service
8.0
Most staff were super friendly and helpful, handling reservations and requests with ease. However, the push for attending a sales pitch was a bit off-putting.
Location
6.0
The resort is conveniently located just a short ride from the airport, making travel hassle-free. However, the beach area was murky and not inviting for swimming.
Dining
8.0
The dining options were diverse with several excellent restaurants available, particularly liked the breakfast at Manglar and the fantastic service at the Italian restaurant.
Facilities
9.0
The facilities were well-maintained, with multiple pools that were enjoyable and great for families. The golf cart service throughout the resort was a nice touch.
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible at a location nearby for free.
Internet
is available in public areas for free.
Breakfast
All visitors are offered a american breakfast for a fee.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are not allowed.
Languages
English, Spanish, Portuguese, Russian
Number of rooms:
2130
Former name
Moon Palace Golf & Spa Resort
FAQs
About Moon Palace Cancun
How far is Moon Palace Cancun from Cancun International Airport?
The hotel is located 11 km from Cancun International Airport, approximately a 20-minute drive.
What dining options are available at Moon Palace Cancun?
The hotel offers an on-site restaurant serving American, Brazilian, and Indian cuisine, as well as a snack bar.
Are there any nearby restaurants to Moon Palace Cancun?
Nearby restaurants include Bugambilias and Pier 8, both located 1 km away.
What leisure activities are available at Moon Palace Cancun?
Guests can enjoy activities such as billiards, cycling, snorkeling, and access to a golf course.
Does Moon Palace Cancun have a swimming pool?
The hotel has multiple outdoor swimming pools available for guests year-round.
Is internet access provided at Moon Palace Cancun?
Free Wi-Fi is available throughout the hotel.
What are the parking options at Moon Palace Cancun?
Private parking is available nearby at no charge and does not require a reservation.
Does Moon Palace Cancun provide business services?
The hotel has an on-site business center equipped for meetings and events.
What room amenities are available at Moon Palace Cancun?
Rooms include air conditioning, a flat-screen TV, minibar, coffee machine, and a private bathroom.
What languages do the staff at Moon Palace Cancun speak?
Staff members are fluent in English and Spanish.
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Moon Palace Cancun
8.1
19.1
km from center
249 US$
277 US$
per nightMobile-only price
